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About Cherwell

Organizations get more done with Cherwell

From logistics to analytics and beyond, Cherwell is the solution for improving service delivery. 

At Clever Choice we believe that Cherwell Service Management is the best servicedesk product and IT Service Management solution for companies. Since Cherwell's foundation in 2004 in Colorado, USA, its purpose has been: 

  • listening to the customers
  • helping customers achieve their goals faster and more efficiently

Cherwell has undergone a rapid development since the beginning. In 2019 Cherwell Software was named a "Challenger" in Gartner Magic Quadrant for IT Service Management Tools. Most of the solutions Cherwell offers is mainly based on or involve IT. Our Cherwell solution covers implementation of the various services across the organization and not just focusing on IT. 


Simple and transparent model

The ITSM solution from Cherwell has a wide array of features that today's business counts on to facilitate the modern work face and digital transformation. With the market's simplest licensing model, Cherwell challenges the traditional vendors complex license models. Cherwell's main focus is satisfied customers who achieve measurable values, and offers an "all inclusive", scalable solution. With Cherwell Service Management you will have the freedom to use as many, or as few, processes as you need - without incurring additional license fees. 


Appreciated and recognized globally

Today, more than 1,900 companies worldwide use Cherwell’s solutions. Cherwell Service Management is an award winning ITSM platform, that helps you manage and deliver better IT services to your client:

  • Gartner Research has appointed Cherwell as "Challenger" in Gartner's Magic Quadrant for IT Service Support Management (ITSSM) Tools Report (2019-Q3).
  • Forrester Research has appointed Cherwell as Leader in Forrester's Wave for Enterprise Service Management solutions (2018-Q3).
  • IDC MarketScape Worldwide IT Service & Incident Management Software has appointed Cherwell as "Leader".


Clever Choice introduced Cherwell in Denmark in 2015 and is the only Danish company that represents Cherwell. Through a strong partnership, we have built a unique knowledge of Cherwell and have become experts in their solutions. In close cooperation with our customers, we have delivered more than 30 service management projects to both public and private organizations from 100 to +50,000 employees.


Do you want to learn more about the solution from Cherwell?

Then please fill out the form. We will contact you very shortly. 



Teddy Schou, CEO, Clever Choice.


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