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Clever Choice
looking for junior consultants for the industry's latest ITSM systems

If you are a newly qualified computer scientist or at the beginning of your career within ITSM, this job could be a good starting point in your career.

We are looking for technical Freshservice consultants for our office in Roskilde, who dream of making a difference at some of Denmark's most interesting companies and public organisations.

Position: Junior consultant

Who are we?

We live by having happy customers, which is paramount in everything we do. We offer ITSM solutions for both private companies and public organisations. Currently our partnerships cover Ivanti, Freshservice and 4me within ITSM. We negotiate, implement, operate and support solutions both in and outside of Denmark.

We are moving fast and we need qualified consultants who can see themselves as part of our team and who share our values.

We are 16 employees distributed in Denmark, England and Spain, who together cover all functions in the company. Our tone is informal, the organization is flat and we work as a united team where we help each other.

Who are you?

You are curious and passionate about creating good, usable solutions for our customers. It is an advantage that you have knowledge of IT Service Management, but not a requirement. We will probably make sure that you are dressed well and get the right training to handle tasks for our customers.

You easily familiarize yourself with new things, systems and technologies, and you like to thrive in an exciting, versatile and sometimes hectic everyday life that comes with the consultant role. You make a virtue out of helping our customers and you can quickly step in and take responsibility for specific tasks with our customers. The most important thing, however, is that you are curious and have the will to want to, because then together we will probably pave the way for you to be successful as a consultant.

It is not a requirement, but an advantage if you have:

  • Knowledge of RESTapi
  • Knowledge of CSS and HTML
  • Knowledge of SQL

What will you be working with?

 To begin with, you are involved in the projects together with experienced consultants, and are a central part of the team. After that, we expect you as a consultant to be able to go in and take care of tasks for our customers.

First of all, you will be thoroughly trained and certified in Freshservice, and we will support you in acquiring the necessary knowledge. The most important thing is that you want to try some of our solutions. Your primary tasks are:

  • Configuration of solutions that support the customer's processes 
  • Design of processes based on specifications
  • Integrations to other tools
  • Support of existing customers

We hope that you will be part of our team and exciting journey.

 We are looking forward to hear from you.

Send application to Marina Kirkegaard at If you have any questions about the position, you can contact Marina on +31 76 74 06.