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Freshworks

Freshworks is a global supplier with more than 4,000 employees and more than 50,000 customers. Freshworks broadly supports the organization in IT, HR, Sales, Marketing, Finance and Facilities. 

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We are experts in IT & Enterprise Service Management and we help with consulting and delivering of selected ITSM solution

Freshservice

Freshworks has with great success managed to create a standard solution that can be used out of the box for use in IT Service Management. The IT Service Management (ITSM) product is called Freshservice.

Freshservice is a modern IT Service Management solution that caters to customers who want a modern and intuitive solution. The solution is built with a focus on user-friendly design, where customers can adapt the solution to their own needs and thus get up and running quickly with a standard solution.

Reduce Costs

Freshservice is offered on an attractive licensing model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.

Fast Onboarding And Go-Live

Freshservice is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the needs of the company.

Chatbot Improves Self-Service

With the option of the integrated chatbot, "Freddy", you can easily offer end users an overview of tickets, the option to easily create new ones, look for solutions or news.

Freshworks Marketplace

If you need extra functionalities, you can find it in the Freshwork marketplace. Here you´ll see more than 500 additions such as TeamViewer, MS Teams and others.

Watch a short demo video of Freshservice

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Option of Danish language package

Self-Service Portal

With Freshservice it is possible to offer users a Danish-language portal which provides access to 24/7 support and increased self-service.

Danish Caseworker Interface

Freshservice differs from many other ITSM solutions by offering a caseworker interface in Danish, if desired.

Option of Different Portals

If there is a need to offer different employee groups different content in the service portal.

WANT TO HEAR MORE ABOUT FRESHSERVICE?

We are always available for a non-binding dialogue about your needs and how we can best help you.

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