Freshservice
A modern and intuitive ITSM solution
Freshservice is a modern and intuitive ITSM solution, built with a focus on a user-friendly design.
Freshservice is developed by Freshworks, which is a global supplier with more than 4,000 employees and more than 50,000 customers. Freshworks provides support throughout the organization both within IT, HR, Sales, Marketing, Finance and Facilities.
Freshservice
A modern and intuitive ITSM solution
Freshservice is a modern and intuitive ITSM solution, built with a focus on a user-friendly design.
Freshservice is developed by Freshworks, which is a global supplier with more than 4,000 employees and more than 50,000 customers. Freshworks provides support throughout the organization both within IT, HR, Sales, Marketing, Finance and Facilities.
Freshservice A modern and intuitive ITSM solution
Freshservice is a modern and intuitive ITSM solution, built with a focus on a user-friendly design.
What is Freshservice?
Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management.
Freshservice is a modern IT Service Management solution aimed at organizations that want a modern and intuitive solution. The solution is built on user-friendly design, where you can adapt the solution to your own needs and thus get up and running quickly with a standard solution.
What is Freshservice?
Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management.
Freshservice is a modern IT Service Management solution aimed at organizations that want a modern and intuitive solution. The solution is built on user-friendly design, where you can adapt the solution to your own needs and thus get up and running quickly with a standard solution.
What is Freshservice?
Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management.
Freshservice is a modern IT Service Management solution aimed at organizations that want a modern and intuitive solution. The solution is built on user-friendly design, where you can adapt the solution to your own needs and thus get up and running quickly with a standard solution.
With Freshservice you get:
Reduced costs
Freshservice is offered with an attractive license model that meets your needs, so you only pay for the functionality package that you need.
Fast onboarding
FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.
Chatbot self-service
With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.
Freshworks Marketplace
If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.
With Freshservice you get:
Fast onboarding
FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.
Reduced costs
Freshservice is offered with an attractive license model that meets your needs, so you only pay for the functionality package that you need.
Freshworks Marketplace
If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.
Chatbot self-service
With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.
With Freshservice you get:
Reduced costs
Freshservice is offered with an attractive license model that meets your needs, so you only pay for the functionality package that you need.
Fast onboarding
and Go-Live
FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.
Chatbot improves self-service
With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.
Freshworks Marketplace
If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.
Possibility of a Danish language package in Freshservice
Self-service portal
With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.
Danish case manager interface
Freshservice differs positively from many other ITSM solutions by being available in +35 languages, including Danish, if desired.
A one stop shop for the entire organization
If you need to offer different employee groups different content in the service portal, this is an option in Freshservice.
Possibility of a Danish language package in Freshservice
Self-service portal
With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.
Danish case manager interface
Freshservice differs positively from many other ITSM solutions by being available in +35 languages, including Danish, if desired.
A one stop shop for the entire organization
If you need to offer different employee groups different content in the service portal, this is an option in Freshservice.
Possibility of a Danish language package in Freshservice
Self-service portal
With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.
Danish case manager interface
Freshservice differs positively from many other ITSM solutions by being available in +35 languages, including Danish, if desired.
A one stop shop for the entire organization
If you need to offer different employee groups different content in the service portal, this is an option in Freshservice.
Streamline your IT support with Freddy AI
With Freddy AI, you can transform your case management into a fast and efficient process.
Create an immediate overview of complex cases with the "add summary" function, and analyze case history efficiently with the internal note function.
With Freddy AI, you can automate response generation, which accelerates the support process by suggesting solutions based on previously resolved cases.
The advanced AI technology in Freshservice optimizes case processing and thus makes it easier to access relevant knowledge in a few seconds.
Streamline your IT support with Freddy AI
With Freddy AI, you can transform your case management into a fast and efficient process.
Create an immediate overview of complex cases with the "add summary" function, and analyze case history efficiently with the internal note function.
With Freddy AI, you can automate response generation, which accelerates the support process by suggesting solutions based on previously resolved cases.
The advanced AI technology in Freshservice optimizes case processing and thus makes it easier to access relevant knowledge in a few seconds.
Streamline your IT support with Freddy AI
With Freddy AI, you can transform your case management into a fast and efficient process.
Create an immediate overview of complex cases with the "add summary" function, and analyze case history efficiently with the internal note function.
With Freddy AI, you can automate response generation, which accelerates the support process by suggesting solutions based on previously resolved cases.
The advanced AI technology in Freshservice optimizes case processing and thus makes it easier to access relevant knowledge in a few seconds.
Drag and drop automation
Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.
Workflow Automator
Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.
Execute Scenario
Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.
Drag and drop automation
Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.
Workflow Automator
Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.
Execute Scenario
Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.
Drag and drop automation
Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.
Workflow Automator
Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.
Execute Scenario
Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.
Watch a short demo video of Freshservice
In the video, our CTO Brian demonstrates some of the interesting features included in Freshservice.
Eg. How you can quickly get started using the ITSM solution and get value in a short time.
Watch a short demo video of Freshservice
In the video, our CTO Brian demonstrates some of the interesting features included in Freshservice.
Eg. How you can quickly get started using the ITSM solution and get value in a short time.
Watch a short demo video of Freshservice
In the video, our CTO Brian demonstrates some of the interesting features included in Freshservice.
Eg. How you can quickly get started using the ITSM solution and get value in a short time.
Do you want to know more about Freshservice?
Download our one-pager about Freshservice.
And learn more about how Freshservice can match your needs and wishes for a modern ITSM solution.
Do you want to know more about Freshservice?
Download our one-pager about Freshservice.
And learn more about how Freshservice can match your needs and wishes for a modern ITSM solution.
Do you want to know more about Freshservice?
Download our one-pager about Freshservice.
And learn more about how Freshservice can match your needs and wishes for a modern ITSM solution.
Freshservice has got
the following awards
Freshservice has got
the following awards
Freshservice has got
the following awards
We are a Freshworks Platinum Partner
As a Platinum Partner, we are a trusted partner with certifications in several of Freshworks' products and with a local presence we ensure the best possible support.
We are a Freshworks Platinum Partner
As a Platinum Partner, we are a trusted partner with certifications in several of Freshworks' products and with a local presence we ensure the best possible support.
We are a Freshworks Platinum Partner
As a Platinum Partner, we are a trusted partner with certifications in several of Freshworks' products and with a local presence we ensure the best possible support.
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on top-shelf solutions, which we know have a good balance between cost and value.
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on top-shelf solutions, which we know have a good balance between cost and value.
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on top-shelf solutions, which we know have a good balance between cost and value.
