FRESH SERVICE

Freshservice is a modern and intuitive ITSM solution, built with a focus on a user-friendly design.

Freshservice is developed by Freshworks, which is a global supplier with more than 4,000 employees and more than 50,000 customers. Freshworks provides support throughout the organization both within IT, HR, Sales, Marketing, Finance and Facilities. 

Employee looks at the ITSM system Freshservice From Freshworks

INTERESTED IN A FRESHSERVICE DEMO?

We are experts in IT & Enterprise Service Management, and we help with advice and delivery of selected ITSM solutions.

INTERESTED IN A DEMO?

We are experts in IT & Enterprise Service Management and we help with advice and delivery of selected ITSM solutions.

Image of the Freshservice logo

Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management. The IT Service Management (ITSM) product is called Freshservice

Freshservice is a modern IT Service Management solution aimed at customers who want a modern and intuitive solution. The solution is built on user-friendly design, where customers can adapt the solution to their own needs and thus get up and running quickly with a standard solution.

Image of the Freshservice logo

Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management. The IT Service Management (ITSM) product is called Freshservice

Freshservice is a modern IT Service Management solution aimed at customers who want a modern and intuitive solution. The solution is built with a focus on user-friendly design, where customers can adapt the solution to their own needs and thus quickly get up and running with a standard solution.

Reduce costs

Freshservice is offered on an attractive license model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.

Fast onboarding and Go-Live

FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.

Chatbot improves self-service

With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.

Freshworks Marketplace

If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.

Reduce costs

Freshservice is offered on an attractive license model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.

Fast onboarding and Go-Live

FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.

Chatbot improves self-service

With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.

Freshworks Marketplace

If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.

Image of a self-service portal from Freshservice.

Possibility of a Danish language package in Freshservice

Self-service portal

With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.

Danish case manager interface

Freshservice differs positively from many other ITSM solutions by offering a case handler interface in Danish, if desired.

Different portals an option

If there is a need to offer different employee groups different content in the service portal.

Watch a short demo video of Freshservice

Self-service portal for fresh service

Possibility of a Danish language package in Freshservice

Self-service portal

With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.

Danish case manager interface

Freshservice differs positively from many other ITSM solutions by offering a case handler interface in Danish, if desired.

Different portals an option

If there is a need to offer different employee groups different content in the service portal.

See a map
demo video of Freshservice

Automation in Freshservice

Drag and drop automation

Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.

Workflow Automator

Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.

Execute Scenario

Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.

Drag and drop automation

Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.

Workflow Automator

Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.

Execute Scenario

Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.

Automation in Freshservice

Blog post:

8 tips to get the most value out of your Freshservice solution

In our blog post, we have collected 8 concrete tips that you can consider using in your solution.

Clever Choice is the Freshservice gold partner logo

We are a Freshworks Gold Partner

As a Gold Partner, we are a trusted partner with certifications in several of Freshworks' products and with a local presence we ensure the best possible support. 

Read more here.

Let us help you

We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration. 

Our focus is on top-shelf solutions, which we know have a good balance between diet and value.

Let us help you

We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration. 

Our focus is on top-shelf solutions, which we know have a good balance between diet and value.

Let us help you

We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration. 

Our focus is on top-shelf solutions, which we know have a good balance between diet and value.