FRESH SERVICE
Freshservice is a modern and intuitive ITSM solution, built with a focus on a user-friendly design.
Freshservice is developed by Freshworks, which is a global supplier with more than 4,000 employees and more than 50,000 customers. Freshworks provides support throughout the organization both within IT, HR, Sales, Marketing, Finance and Facilities.
INTERESTED IN A FRESHSERVICE DEMO?
We are experts in IT & Enterprise Service Management, and we help with advice and delivery of selected ITSM solutions.
INTERESTED IN A DEMO?
We are experts in IT & Enterprise Service Management and we help with advice and delivery of selected ITSM solutions.
Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management. The IT Service Management (ITSM) product is called Freshservice
Freshservice is a modern IT Service Management solution aimed at customers who want a modern and intuitive solution. The solution is built on user-friendly design, where customers can adapt the solution to their own needs and thus get up and running quickly with a standard solution.
Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management. The IT Service Management (ITSM) product is called Freshservice
Freshservice is a modern IT Service Management solution aimed at customers who want a modern and intuitive solution. The solution is built with a focus on user-friendly design, where customers can adapt the solution to their own needs and thus quickly get up and running with a standard solution.
Reduce costs
Freshservice is offered on an attractive license model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.
Fast onboarding and Go-Live
FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.
Chatbot improves self-service
With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.
Freshworks Marketplace
If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.
Reduce costs
Freshservice is offered on an attractive license model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.
Fast onboarding and Go-Live
FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.
Chatbot improves self-service
With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.
Freshworks Marketplace
If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.
Possibility of a Danish language package in Freshservice
Self-service portal
With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.
Danish case manager interface
Freshservice differs positively from many other ITSM solutions by offering a case handler interface in Danish, if desired.
Different portals an option
If there is a need to offer different employee groups different content in the service portal.
Watch a short demo video of Freshservice
Possibility of a Danish language package in Freshservice
Self-service portal
With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.
Danish case manager interface
Freshservice differs positively from many other ITSM solutions by offering a case handler interface in Danish, if desired.
Different portals an option
If there is a need to offer different employee groups different content in the service portal.
See a map
demo video of Freshservice
Drag and drop automation
Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.
Workflow Automator
Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.
Execute Scenario
Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.
Drag and drop automation
Automate routine and repetitive tasks, such as password resets, requests and employee onboarding/offboarding, using smart features in Freshservice.
Workflow Automator
Automate your processes and repetitive tasks with a simple drag and drop function, so you save time and can service your customers and users faster.
Execute Scenario
Handle repetitive work tasks with predefined updates, so you don't have to perform the same series of tasks on every single ticket. All with a single click.
Blog post:
8 tips to get the most value out of your Freshservice solution
In our blog post, we have collected 8 concrete tips that you can consider using in your solution.
We are a Freshworks Gold Partner
As a Gold Partner, we are a trusted partner with certifications in several of Freshworks' products and with a local presence we ensure the best possible support.
Let us help you
Book a meeting directly in our calendar.
We are always ready for a non-binding chat and sparring about your needs and thoughts about IT & Enterprise Service Management.
Let us help you
Book a meeting directly in our calendar.
We are always ready for a non-binding chat and sparring about your needs and thoughts about IT & Enterprise Service Management.
