FRESHWORKS

Freshworks is a global supplier with more than 4,000 employees and more than 50,000 customers. Freshworks provides support throughout the organization both within IT, HR, Sales, Marketing, Finance and Facilities. 

INTERESTED IN A DEMO?

We are experts in IT & Enterprise Service Management and we help with advice and delivery of selected ITSM solutions.

INTERESTED IN A DEMO?

We are experts in IT & Enterprise Service Management and we help with advice and delivery of selected ITSM solutions.

Image of the Freshservice logo

Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management. The IT Service Management (ITSM) product is called Freshservice

Freshservice is a modern IT Service Management solution aimed at customers who want a modern and intuitive solution. The solution is built with a focus on user-friendly design, where customers can adapt the solution to their own needs and thus quickly get up and running with a standard solution.

Image of the Freshservice logo

Freshworks has very successfully managed to create a standard solution that can be used out of the box for use within IT Service Management. The IT Service Management (ITSM) product is called Freshservice

Freshservice is a modern IT Service Management solution aimed at customers who want a modern and intuitive solution. The solution is built with a focus on user-friendly design, where customers can adapt the solution to their own needs and thus quickly get up and running with a standard solution.

Reduce costs

Freshservice is offered on an attractive license model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.

Fast onboarding and Go-Live

FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.

Chatbot improves self-service

With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.

Freshworks Marketplace

If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.

Reduce costs

Freshservice is offered on an attractive license model that is tailored to the individual customer's needs, so that you only pay for the given functionality that is needed.

Fast onboarding and Go-Live

FreshService is a simple and intuitive platform that makes it easy to get started quickly. The solution is code-free and makes it easy to configure to the company's needs.

Chatbot improves self-service

With the option of an integrated chatbot, "Freddy", you can easily offer end users an overview of cases, create new ones, look for solutions or news.

Freshworks Marketplace

If you need extra functionality, it can be found in the Freshworks marketplace. There are more than 500 add-ons such as TeamViewer, MS Teams and others.

Watch a short demo video of Freshservice

See a map
demo video of Freshservice

Self-service portal for fresh service

Possibility of a Danish language package

Self-service portal

With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.

Danish case manager interface

Freshservice differs positively from many other ITSM solutions by offering a case handler interface in Danish, if desired.

Different portals an option

If there is a need to offer different employee groups different content in the service portal.

Self-service portal for fresh service

Possibility of a Danish language package

Self-service portal

With Freshservice, it is possible to offer users a Danish-language portal that gives access to 24/7 support and increased self-service.

Danish case manager interface

Freshservice differs positively from many other ITSM solutions by offering a case handler interface in Danish, if desired.

Different portals an option

If there is a need to offer different employee groups different content in the service portal.

Let us help you

Book a meeting directly in our calendar. 

We are always ready for a non-binding chat and sparring about your needs and thoughts about IT & Enterprise Service Management. 

Let us help you

Book a meeting directly in our calendar. 

We are always ready for a non-binding chat and sparring about your needs and thoughts about IT & Enterprise Service Management.