Cherwell Service Management

Cherwell is a leading code-free IT & Enterprise Service Management solution that we have worked with since 2015.

Clever Choice is an Elite Partner at Cherwell (highest possible out of 4 levels) as one of only 2 partners in Europe.

That's why organizations choose Cherwell

Cherwell is used by customers all over the world. The solution offers an attractive licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in Ivanti's product portfolio.

That's what other Cherwell users say

"We are very pleased to have used Clever Choice as a supplier for the implementation of the Cherwell platform. Clever Choice has contributed with everything from analysis to delivery and construction of our new Cherwell platform. The project has been a great success and we can only recommend Clever Choice.”

"Bankdata has used Cherwell for a number of years and has chosen and used Clever Choice with great satisfaction for sparring about the implementation of Cherwell, as well as the preparation of complex integrations. Throughout, Clever Choice has delivered at a high academic and professional level in collaboration with Bankdata.”

"Lundbeck and Clever Choice have been on a fantastic journey - together. We have implemented a modern and flexible Enterprise Service Management platform (Cherwell) to improve the service and support efficiency across Lundbeck. All Cherwell modules were implemented as agreed, on time and budget”

"Vestfold and Telemark County Council has used Cherwell since 2017. All the time with Clever Choice as supplier and partner. We experience a professional supplier with skilled consultants and quality. Clever Choice has good technical expertise and a focus on people and relationships that make working with them pleasant.”

Cherwell - Now part of Ivanti

Growth strategy

Cherwell will continue as an independent product in the Ivanti family going forward and will continue to be developed for the benefit of existing and new customers.

Continued development

Cherwell continues as a product with its own development and as a customer of Cherwell, there will continue to be upgrades and new functionality.

Extended options

As part of the Ivanti family, Cherwell is assured of a strong owner with a strategic focus on growth. Cherwell will therefore benefit from the extra muscle that has been added.

That's why organizations choose Cherwell

Cherwell is used by organizations worldwide. The solution offers an attractive licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in Ivanti's product portfolio.

That's what other Cherwell users say

Cherwell - Now part of Ivanti

Growth strategy

Cherwell will continue as an independent product in the Ivanti family going forward and will continue to be developed for the benefit of existing and new customers.

Continued development

Cherwell continues as a product with its own development and as a customer of Cherwell there will continue to be upgrades and new functionality.

Extended options

As part of the Ivanti family, Cherwell is assured of a strong owner with a strategic focus on growth. Cherwell will therefore benefit from the extra muscle that has been added.

INTERESTED IN A CHERWELL DEMO?

We are experts in IT & Enterprise Service Management, and we help with advice and delivery of selected solutions.

INTERESTED IN A CHERWELL DEMO?

We are experts in IT & Enterprise Service Management, and we help with advice and delivery of selected solutions.

Attractive license model

With the market's simplest license model, Cherwell Service Management challenges the complex license models of traditional suppliers.

The code-free ITSM platform helps to create more flow in work processes and contributes to improving communication between employees and customers. It creates a greater basis for knowledge sharing and automation of routine tasks.

Attractive license model

With the market's simplest license model, Cherwell Service Management challenges the complex license models of traditional suppliers.

The code-free ITSM platform helps to create more flow in work processes and helps to improve communication between employees and customers.

It creates a greater basis for knowledge sharing and automation of routine tasks.

Everything incl. license model

Cherwell comes with a transparent and simple licensing model, which is based on the number of concurrent user licenses (agents / case handlers).

Danish hosting

Cherwell is offered with Danish hosting for customers who want to have their data in Denmark and who have additional requirements for data storage in Denmark.

Code-free solution

Cherwell is a no-code solution, which means that the configuration of the solution takes place with guides and wizards and thus you avoid having to code.

Strong automation

Cherwell is strong for automation and has functionality that works like small robots that can help with automation and routine tasks.

Everything Incl. License model

Cherwell comes with a transparent and simple licensing model, which is based on the number of concurrent user licenses (agents / case handlers).

Danish hosting

Cherwell is offered with Danish hosting for customers who want to have their data in Denmark and who have additional requirements for storing data in Denmark.

Code-free solution

Cherwell is a no-code solution, which means that the configuration of the solution takes place with guides and wizards and thus you avoid having to code.

Strong automation

Cherwell is strong in automation and with functionality that acts as small robots that can help with automation and routine tasks.

Customer case:
Horsens Municipality

Read how Horsens Municipality has used Cherwell Service Management to create visible results in the organisation. This has brought joy to the IT department, but to an even greater extent also to the many end users who use the various service functions that are today supported by ITSM.

Customer case:
Horsens Municipality

Read how Horsens Municipality has used Cherwell Service Management to create visible results for both the IT department, but to an even greater extent for the many end users who use the various service functions that are today supported by ITSM.

Watch a short demo video of Cherwell

Let us help you

We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.

Our focus is on top-shelf solutions, which we know have a good balance between diet and value.