Freshdesk
Freshdesk
Create exceptional customer service with Freshdesk.
Recommended by the market
Create structure with Freshdesk's case management
Freshdesk is our solution within Customer Service Management, which is used by organizations and companies that spend a lot of time answering inquiries from customers. When your customers contact you via e-mail, social media, telephone, chat or website, each and every inquiry will become a ticket in Freshdesk.
Customers expect unique and exceptional support on all channels. With Freshdesk, you can directly from the system answer inquiries and solve cases that appear on social media. This means that all your customer conversations and information will be collected in one place, and you can create an intuitive customer portal that creates a pleasant experience for agents, customers and administrators alike.
Meet your customers where they are
Give your customers the opportunity to contact you on their preferred channel. Whether it's social media, email, phone, chat or live, Freshdesk has integrated an omnichannel support solution.
Prioritize and categorize your cases
In Freshdesk, you can prioritize, categorize, manage and solve the cases via a unified platform. For example, it can be ensured that specific cases are automatically prioritized and assigned to the right teams.
Gather all the information in one place
Collect all your customer conversations and information in one place, and create an intuitive customer portal that creates a pleasant experience for agents, customers and administrators alike.
Meet your customers where they are
Give your customers the opportunity to contact you on their preferred channel. Whether it's social media, email, phone, chat or live, Freshdesk has integrated an omnichannel support solution.
Prioritize and categorize your cases
In Freshdesk, you can prioritize, categorize, manage and solve the cases via a unified platform. For example, it can be ensured that specific cases are automatically prioritized and assigned to the right teams.
Gather all the information in one place
Collect all your customer conversations and information in one place, and create an intuitive customer portal that creates a pleasant experience for agents, customers and administrators alike.
Meet your customers where they are
Give your customers the opportunity to contact you on their preferred channel. Whether it's social media, email, phone, chat or live, Freshdesk has integrated an omnichannel support solution.
Prioritize and categorize your cases
In Freshdesk, you can prioritize, categorize, manage and solve the cases via a unified platform. For example, it can be ensured that specific cases are automatically prioritized and assigned to the right teams.
Gather all the information in one place
Collect all your customer conversations and information in one place, and create an intuitive customer portal that creates a pleasant experience for agents, customers and administrators alike.
Interested in trying Freshdesk?
Get a free demo of Freshdesk. Then you have the opportunity to see if the system fits your needs and wishes.
Watch a short video of Freshdesk
Watch a short video of Freshdesk
Create exceptional customer support
With Freshdesk, you can be sure of providing good customer support, because Freshdesk makes it easy for you to work efficiently in your team and answer your customers' inquiries quickly and easily.
Freshdesk is a fully integrated ticketing system, which is the first step in providing good and exceptional customer service. You can collect all questions and inquiries that you receive from your customers in Freshdesk.
In Freshdesk, you have the opportunity to prioritize, categorize and assign cases to the right employees, and you can collect and manage your customer support, contacts and account information in one unified platform. The system helps to follow, prioritize and resolve requests within customer support.
Freshdesk is the foundation for providing good customer service, because with a strong system you can manage your many inquiries and cases. In Freshdesk, you also have the option to automate the manual processes and automatically ensure that certain inquiries are forwarded to the right employee. This increases customer satisfaction because the customer does not have to be forwarded several times during the case process.
We have completed +75
Service Management projects
Let us help you
We are experts in Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on solutions from the top shelf, which we know have a good balance between diet and value.
Peter Lange
Teddy Schou
Let us help you
We are experts in Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on solutions from the top shelf, which we know have a good balance between diet and value.
Let us help you
We are experts in Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on solutions from the top shelf, which we know have a good balance between diet and value.