ITSM SOLUTIONS FOR ALL NEEDS
At Clever Choice, we know that customers are not the same and have different needs.
Therefore, we have also chosen to offer several different carefully selected solutions, which we believe cover the various needs that exist.

Get an ITSM demo - See how it works in practice
An ITSM solution is like a picture and more than 1,000 words cannot describe how an ITSM solution is experienced. Here you have the opportunity to get an ITSM demo and thus a better knowledge of the various solutions we offer in Clever Choice
Get an ITSM demo
See how it works in practice
An ITSM solution is like a picture and more than 1,000 words cannot describe how an ITSM solution is experienced. Here you have the opportunity to get an ITSM demo and thus a better knowledge of the various solutions we offer in Clever Choice
Our ITSM solutions
We offer several different ITSM solutions, because then we are sure to find the right solution for your needs and wishes.
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM is a leading ITSM & ESM solution that is a Gartner MQ'22 Leader. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- AI enabled advanced platform

Ivanti Neurons for ITSM

Ivanti Neurons for ITSM is a leading ITSM & ESM solution that is a Gartner MQ'22 Leader. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- AI enabled advanced platform
Cherwell Service Management (CSM)

Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps

Cherwell Service Management (CSM)
Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps
Matrix42
Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees

Freshservice

Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box

Freshservice
Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box
4me

4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem
4me
4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem

Matrix42

Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees
Get our guide: How to choose the right ITSM solution
At Clever Choice, we know how difficult it is to choose the right ITSM solution
That is why we have prepared a guide for you who would like inspiration, knowledge and good advice for your journey with IT Service Management
Get our guide: How to choose the right ITSM solution
At Clever Choice, we know how difficult it is it is choosing the right ITSM solution
That is why we have prepared a guide for you who would like inspiration, knowledge and good advice for your journey with ITSM.
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on top-shelf solutions, which we know have a good balance between diet and value.
Peter Lange
Teddy Schou
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on top-shelf solutions, which we know have a good balance between diet and value.
Peter Lange
Teddy Schou
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on top-shelf solutions, which we know have a good balance between diet and value.