EXPERTS IN IT & ENTERPRISE SERVICE MANAGEMENT
At Clever Choice, we work with leading IT and Enterprise Service Management solutions.
Our solutions match the different needs of the market, from the simple help desk to the advanced IT & Enterprise Service Management solution.
EXPERTS IN IT & ENTERPRISE SERVICE MANAGEMENT
At Clever Choice, we work with leading IT and Enterprise Service Management solutions.
Our solutions match the different needs of the market, from the simple help desk to the advanced IT & Enterprise Service Management solution.
That's what our customers say about us
That's what our customers say about us
Our ITSM solutions
Our ITSM solutions
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM is a leading ITSM & ESM solution, rated Leader in Gartner MQ'22. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- AI enabled advanced platform
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM is a leading ITSM & ESM solution, rated Leader in Gartner MQ'22. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- AI enabled advanced platform
Cherwell Service Management (CSM)
Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps
Cherwell Service Management (CSM)
Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps
4 me
4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem
4 me
4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem
Matrix42
Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees
Fresh service
Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box
Fresh service
Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box
Matrix42
Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees
We have been involved in +75 ITSM projects
Customer case:
Horsens Municipality
Read how Horsens Municipality has succeeded in creating visible results for both the IT department, but even more so for the many end users who use the various service functions that are today supported by ITSM.
Latest news from us
4 steps to choose the right ITSM solution
One of the biggest challenges when choosing a new ITSM solution is that the market is not transparent, and it is indeed very difficult to compare the different solutions offered on the market. In this blog post, we have collected 4 steps that we believe is necessary to review and consider in your process towards finding the right ITSM solution that covers your needs and wishes. You will, among other things, find out what differentiates solutions at different levels and what advantages you get from the different choices.
Royal Unibrew has gone live with Freshservice
Royal Unibrew is a well-known Danish beverage group, which today produces more than 400 different products in Denmark. Today they are recognized as Denmark's second largest brewery and were the first major brewery to introduce organic beer to the Danish market. For Royal Unibrew, it has been important from the beginning to invest in a user-friendly solution that did not require large dependencies on consultants. That's why Royal Unibrew chose Freshservice as their new IT Service Management solution.
Latest news from us
4 steps to choose the right ITSM solution
One of the biggest challenges when choosing a new ITSM solution is that the market is not transparent, and it is indeed very difficult to compare the different solutions offered on the market. In this blog post, we have collected 4 steps that we believe is necessary to review and consider in your process towards finding the right ITSM solution that covers your needs and wishes. You will, among other things, find out what differentiates solutions at different levels and what advantages you get from the different choices.
Royal Unibrew has gone live with Freshservice
Royal Unibrew is a well-known Danish beverage group, which today produces more than 400 different products in Denmark. Today they are recognized as Denmark's second largest brewery and were the first major brewery to introduce organic beer to the Danish market. For Royal Unibrew, it has been important from the beginning to invest in a user-friendly solution that did not require large dependencies on consultants. That's why Royal Unibrew chose Freshservice as their new IT Service Management solution.
Latest news from us
Royal Unibrew has gone live with Freshservice
Royal Unibrew is a well-known Danish beverage group, which today produces more than 400 different products in Denmark. Today they are recognized as Denmark's second largest brewery and were the first major brewery to introduce organic beer to the Danish market. For Royal Unibrew, it has been important from the beginning to invest in a user-friendly solution that did not require large dependencies on consultants. That's why Royal Unibrew chose Freshservice as their new IT Service Management solution.
Inspiration for work
4 steps to choose the right ITSM solution
One of the biggest challenges when choosing a new ITSM solution is that the market is not transparent, and it is indeed very difficult to compare the different solutions offered on the market. In this blog post, we have collected 4 steps that we believe is necessary to review and consider in your process towards finding the right ITSM solution that covers your needs and wishes. You will, among other things, find out what differentiates solutions at different levels and what advantages you get from the different choices.
What is ITIL? And is it relevant to you?
ITIL is an abbreviation for IT Infrastructure Library, which is defined as best practice within Service Management. ITIL is defined as a framework for organizations to achieve quality, service and operation. It is a methodological framework that gives you a framework to create ideas, assess the value of services and to achieve specific objectives for the business. ITIL is therefore not defined rules within IT Service Management, but rather ITIL can create an understanding of which processes the organization should select and implement for their specific business needs.
6 Advantages of HR Service Management
Today, IT has become a bigger part of most organizations because several departments basically work with different services in the same way as the IT department. The desire to digitize processes and tasks throughout the organization is called Enterprise Service Management. An HR Service Management solution is therefore tasked with taking the best from the IT world and using it in the HR department to ensure simple and effective task resolution.
We have therefore collected 6 advantages of choosing and implementing an HR Service Management solution.
Automate repetitive IT tasks with IT Service Management
Automate repetitive IT tasks with IT Service Management IT Service Management is a recognized discipline and with many ITIL processes to support work processes in IT or work processes
Inspiration for work
4 steps to choose the right ITSM solution
One of the biggest challenges when choosing a new ITSM solution is that the market is not transparent, and it is indeed very difficult to compare the different solutions offered on the market. In this blog post, we have collected 4 steps that we believe is necessary to review and consider in your process towards finding the right ITSM solution that covers your needs and wishes. You will, among other things, find out what differentiates solutions at different levels and what advantages you get from the different choices.
What is ITIL? And is it relevant to you?
ITIL is an abbreviation for IT Infrastructure Library, which is defined as best practice within Service Management. ITIL is defined as a framework for organizations to achieve quality, service and operation. It is a methodological framework that gives you a framework to create ideas, assess the value of services and to achieve specific objectives for the business. ITIL is therefore not defined rules within IT Service Management, but rather ITIL can create an understanding of which processes the organization should select and implement for their specific business needs.
Let us help you
Book a meeting directly in our calendar.
We are always ready for a non-binding chat and sparring about your needs and thoughts about IT & Enterprise Service Management.
Let us help you
Book a meeting directly in our calendar.
We are always ready for a non-binding chat and sparring about your needs and thoughts about IT & Enterprise Service Management.
