Get a Service Management solution that fits
your needs and wishes
We help with solutions that match your needs and wishes, from the simple help desk to the advanced IT & Enterprise Service Management solution.
Get a
Service Management
solution that fits
your needs and wishes
We help with solutions that match your needs and wishes, from the simple help desk to the advanced IT & Enterprise Service Management solution.
Get a
Service Management
solution that fits
your needs and wishes
We help with solutions that match your needs and wishes, from the simple help desk to the advanced IT & Enterprise Service Management solution.
Our solutions
IT Service Management
We offer several different ITSM solutions, because then we are sure to find the right solution for your needs and wishes.
Enterprise Service Management
We offer several different solutions that support you in providing good service to your users and customers throughout the organization.
Customer Service Management
Turn customer support into customer delight with a Customer Service Management solution that spans different teams.
That's what our customers say about us
That's what our customers say about us
Our products
We offer several different Service Management products, because then we are sure to find the right one for your needs and wishes.
Our products
We offer several different Service Management products, because then we are sure to find the right one for your needs and wishes.
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM is a leading ITSM & ESM solution, rated Leader in Gartner MQ'22. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- Advanced AI platform
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM is a leading ITSM & ESM solution, rated Leader in Gartner MQ'22. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- Advanced AI platform
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM is a leading ITSM & ESM solution, rated Leader in Gartner MQ'22. It is a 100% web-based solution with the option of AI. Ivanti Neurons are for those of you who need a configurable platform solution. In addition, it is offered on an attractive license model.
- Leader in Gartner MQ'22
- 100% web based
- Everything incl. license model - easily transparent
- Advanced AI platform
Cherwell Service Management (CSM)
Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps
Cherwell Service Management (CSM)
Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps
Cherwell Service Management (CSM)
Cherwell is a leading code-free ITSM & ESM solution that we have been working with since 2015 and is used by customers worldwide. The solution offers an all-incl. licensing model, code-free platform and strong possibilities for automation and customization. Cherwell was acquired by Ivanti in 2021 and continues as an independent product in the Ivanti family.
- Code-free platform
- Everything incl. license model
- Strong automation capabilities
- Enterprise Service Management apps
Matrix42
Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees
Matrix42
Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees
Matrix42
Matrix42 Service Management is a complete web-based IT Service Management solution that has a modular design, based on Matrix42's low-code platform. The solution from Matrix42 is a user-friendly and out-of-the-box solution that can be easily adapted to your needs and wishes, so that you get a uniform interface for all your users.
- Low-code platform
- Web-based solution
- User-friendly and intuitive solution
- Ability to create unified user experiences (UUX) for the agent, users and employees
Freshservice
Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box
Freshservice
Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box
Freshservice
Freshservice is a modern ITSM solution aimed at customers who want a modern and intuitive solution with a short time from idea to value. The solution is built with a focus on a nice graphic interface, where customers can customize most things themselves and thus quickly get up and running on a standard solution.
- 100% web solution
- Possibility of Danish language package (both portal and case manager)
- Possibility of integration with MS Teams, chat and chatbot
- Dashboards and much more out of the box
4me
4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem
4me
4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem
4me
4me is an ITSM solution with a focus on supporting SIAM and is a newer player on the ITSM scene. 4me offers a number of unique features in the interaction with other customers and service desks and comes with a flexible and attractive license model.
- Supports SIAM
- Great flexibility in licensing model
- Supports seamless collaboration with other departments
- Multi-vendor ecosystem
We have completed +75 ITSM projects
Customer case:
Horsens Municipality
Read how Horsens Municipality has succeeded in creating visible results for both the IT department, but even more so for the many end users who use the various service functions that are today supported by ITSM.
Latest news from us
Clever Choice has gone live with Ivanti Neurons for ITSM
At Clever Choice we have decided to convert from Cherwell Service Management to Ivanti Neurons for ITSM as our own IT Service Management system.
Latest news from us
Inspiration for work
6 advantages of Customer Service Management
Service Management a discipline to design, operate, manage and control services for customers, employees and users, and where the purpose is to deliver the best service to a specific target group.
What does Service Management mean?
Service Management a discipline to design, operate, manage and control services for customers, employees and users, and where the purpose is to deliver the best service to a specific target group.
6 Advantages of HR Service Management
Today, IT has become a bigger part of most organizations because several departments basically work with different services in the same way as the IT department. The desire to digitize processes and tasks throughout the organization is called Enterprise Service Management. An HR Service Management solution is therefore tasked with taking the best from the IT world and using it in the HR department to ensure simple and effective task resolution.
We have therefore collected 6 advantages of choosing and implementing an HR Service Management solution.
8 tips to get the most value out of your Freshservice solution
Today, there are more organizations looking for a simple and more standardized IT Service Management (ITSM) solution to manage IT processes easily and efficiently. It is e.g. organizations that have to implement an ITSM solution for the first time or are an organization that does not have major requirements for platform changes and advanced processes. We know this because several of our customers choose Freshservice as their new ITSM solution. They do this because the solution is intuitive, has a user-friendly design and it is then possible to create value in a short time.
Inspiration for work
6 advantages of Customer Service Management
Service Management a discipline to design, operate, manage and control services for customers, employees and users, and where the purpose is to deliver the best service to a specific target group.
What does Service Management mean?
Service Management a discipline to design, operate, manage and control services for customers, employees and users, and where the purpose is to deliver the best service to a specific target group.
Let us help you
We are experts in IT, Enterprise and Customer Service Management. We meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on solutions from the top shelf, which we know have a good balance between diet and value.
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on solutions from the top shelf, which we know have a good balance between diet and value.
Let us help you
We are experts in IT & Enterprise Service Management, and we meet our customers at eye level. We believe in a good relationship, where an open dialogue is the way forward to a successful collaboration.
Our focus is on solutions from the top shelf, which we know have a good balance between diet and value.
