10 considerations you can make in connection with choosing a new ITSM solution
Back 10 considerations you can make in connection with choosing a new ITSM solution Regardless of whether you have to choose an IT Service Management system for the first time or it is the third time you are faced with a consideration of replacing your current system, it can seem overwhelming and difficult to form an overview. There is in […]
Horsens municipality customer case
Horsens Municipality Customer case Horsens Municipality One of Denmark's larger municipalities, Horsens Municipality, handles daily IT services for 6,500 employees and 9,000 students with Cherwell Service Management as their current platform. Horsens Municipality has 15 years of experience with IT Service Management (ITSM) and they have, among other things, previously used two different ITSM solutions to support service inquiries in the municipality. In […]
9 advantages of a modern IT Service Management solution
Back 9 advantages of a modern IT Service Management solution Over the past 10 years, organizations of a certain size have gained experience with IT Service Management solutions. This has happened as a natural development in the work with IT and increased focus on services. Today, modern IT Service Management solutions are in demand, which include […]
Five good tips for your service catalogue
Back Five good tips for your service catalog Over the past few years, the use of IT and technology has increased significantly in companies. This applies regardless of whether it is organisations' own IT infrastructure or cloud-based solutions that are purchased and delivered. Regardless, it is a challenge to create an overview of the services that IT provides (or [...]