6 Advantages of HR Service Management
Today, IT has become a bigger part of most organizations because several departments basically work with different services in the same way as the IT department. The desire to digitize processes and tasks throughout the organization is called Enterprise Service Management. An HR Service Management solution is therefore tasked with taking the best from the IT world and using it in the HR department to ensure simple and effective task resolution.
We have therefore collected 6 advantages of choosing and implementing an HR Service Management solution.
On-demand webinar: Why should you consider Matrix42 as your ITSM solution?
On-demand webinar: Hvorfor bør du overveje Matrix42 som din nye ITSM-løsning? Bliv klogere på vores nye ITSM-løsning Matrix42 Service Management. Få adgang til webinaret her Gense vores webinar og hør, hvordan I kan skabe værdi og opnå synlige resultater med Matrix42. Se vores webinar og hør, hvordan I kan skabe værdi og opnå synlige […]
4 steps to choose the right ITSM solution
One of the biggest challenges when choosing a new ITSM solution is that the market is not transparent, and it is indeed very difficult to compare the different solutions offered on the market. In this blog post, we have collected 4 steps that we believe is necessary to review and consider in your process towards finding the right ITSM solution that covers your needs and wishes. You will, among other things, find out what differentiates solutions at different levels and what advantages you get from the different choices.
What is ITIL? And is it relevant to you?
ITIL is an abbreviation for IT Infrastructure Library, which is defined as best practice within Service Management. ITIL is defined as a framework for organizations to achieve quality, service and operation. It is a methodological framework that gives you a framework to create ideas, assess the value of services and to achieve specific objectives for the business. ITIL is therefore not defined rules within IT Service Management, but rather ITIL can create an understanding of which processes the organization should select and implement for their specific business needs.
On-demand webinar: What is the difference between an advanced and a simple IT Service Management solution?
Watch or review our webinar: What is the difference between an advanced and a simple IT Service Management solution.
Learn more about ITSM with our webinar, where you will get an insight into what you should be aware of in your ITSM search.
On-demand Webinar: Ivanti
Revisit our webinar on Ivanti See how Ivanti Neurons for ITSM work and how the ITSM solution can help you! Get an insight into Ivanti Fill out the contact form and watch our webinar about our ITSM solution Ivanti Neurons for ITSM. During the webinar, you will gain an insight into the biggest advantages of the ITSM solution. Get insight into Ivanti Neurons for […]
On-demand Webinar: Freshservice
Revisit our webinar on Freshservice See how Freshservice works and how it can help you! Get an insight into the Freshservice solution Fill in the contact form and watch our webinar about our ITSM solution Freshservice. During the webinar, you will gain an insight into the biggest advantages of the ITSM solution. Get an insight into the Freshservice solution Fill in the contact form and watch our webinar about […]
Welcome Alexander Give a warm welcome to our new marketing coordinator Alexander Jensen. It is important to us that our website is updated and that our social media have a good and attractive graphic expression. Therefore, we have added new forces to the marketing department in the form of Alexander Jensen, who has started as marketing coordinator at Clever Choice [...]
10 considerations you can make in connection with choosing a new ITSM solution
Regardless of whether you are choosing an IT Service Management system for the first time or it is the third time you are faced with a consideration of replacing your current system, it can seem unmanageable and difficult to form an overview. Today there is a sea of different ITSM solutions and suppliers, and we know it can be difficult to find the right solution that covers your specific needs. The right choice is a solution that you can use and grow with for many years to come, and which provides benefits in both the short and long term.
To help you on your way, we have collected 10 considerations that our experience shows that you can take advantage of in your choice of a new ITSM solution.
Horsens municipality customer case
Horsens Municipality Customer case Horsens Municipality One of Denmark's larger municipalities, Horsens Municipality, handles daily IT services for 6,500 employees and 9,000 students with Cherwell Service Management as their current platform. Horsens Municipality has 15 years of experience with IT Service Management (ITSM) and they have, among other things, previously used two different ITSM solutions to support service inquiries in [...]