Get started with ITIL Change Management.
Tilbage Kom godt i gang med ITIL Change Management I dette blogindlæg har vores ITIL-ekspert, John Larsen, identificeret 6 områder, som I bør tage i betragtning, når I begynder at implementere ITIL Change Management. Sammen med John vil vi dykke ned i, hvordan I kan etablere en robust ITIL Change Management-politik og I vil få […]
This is how you get started with ITIL
Back How to get started with ITIL 6 steps you should consider when you start implementing ITIL. In this blog post, we take a closer look at how you can implement ITIL processes and our best practice suggestions. In today's complex business environment, effective management of IT services and infrastructure is essential [...]
What does Service Management mean?
Back What does Service Management mean? Today, countless concepts and terms exist within the Service Management area, and it can be difficult to differentiate them from each other. Therefore, we have set out to brush up on the concept of Service Management and see how Service Management can be used to improve efficiency and increase employee satisfaction in the organisation. What […]
4 steps to choose the right ITSM solution
Back 4 steps to choose the right ITSM solution The challenge of choosing a new ITSM solution One of the biggest challenges when choosing a new ITSM solution is that the market is not transparent, and it is very difficult to compare the different solutions offered on the market. In a way, it can be compared to […]
What is ITIL? And is it relevant to you?
Back What is ITIL? And is it relevant to you? In the IT world, ITIL has been talked about for a long time, and in many organizations it has been a bit of a buzz word. And today it is almost impossible to say IT Service Management without mentioning the word ITIL. But what exactly is ITIL? And how do […]
Automate repetitive IT tasks with IT Service Management
Back Automate repetitive IT tasks with IT Service Management IT Service Management is a recognized discipline and with many ITIL processes to support work processes in IT or work processes outside IT and which can be found in departments throughout the organization. Get Structure On Your IT Processes Employees in the support department help both internal employees and perhaps external customers every day [...]
10 considerations you can make in connection with choosing a new ITSM solution
Back 10 considerations you can make in connection with choosing a new ITSM solution Regardless of whether you have to choose an IT Service Management system for the first time or it is the third time you are faced with a consideration of replacing your current system, it can seem overwhelming and difficult to form an overview. There is in […]
9 advantages of a modern IT Service Management solution
Back 9 advantages of a modern IT Service Management solution Over the past 10 years, organizations of a certain size have gained experience with IT Service Management solutions. This has happened as a natural development in the work with IT and increased focus on services. Today, modern IT Service Management solutions are in demand, which include […]
Five good tips for your service catalogue
Back Five good tips for your service catalog Over the past few years, the use of IT and technology has increased significantly in companies. This applies regardless of whether it is organisations' own IT infrastructure or cloud-based solutions that are purchased and delivered. Regardless, it is a challenge to create an overview of the services that IT provides (or [...]